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ATCO Gas keeping evacuees updated on service restoration

Fort McMurray, AB, Canada / MIX 103.7
ATCO Gas keeping evacuees updated on service restoration

Photo Courtesy ATCO Gas

ATCO Gas is reaching out to residents of Fort McMurray to help allay any fears they may have about the status of electricity and gas services upon re-entry.

The company’s website provides detailed information to evacuees about the current work being done to restore gas and electricity to the community.

Some of ATCO’s infrastructure was damaged in the wildfire, meaning that certain parts of the Regional Municipality of Wood Buffalo (RMWB) are currently without power.

According to a May 21st update from the provincial government, gas service has been restored to approximately 75 per cent of undamaged structures, while more than 90 per cent of all electricity has been restored.

ATCO advises all residents to inform themselves and take some precautions before returning home.

Firstly, residents should consult the ATCO Utility Restoration Map, updated daily, to find out whether or not services are up and running in their neighbourhood.

Secondly, they should consult the company’s list of electricity information and tips that will prove useful during the transition back to regular routines.

Finally, all returning evacuees should read the detailed information about natural gas services available on ATCO’s website and book an appointment to have their gas turned back on and any appliances relit.

Billing for all ATCO customers in Fort McMurray has been suspended for the months of May and June while local crews and ATCO employees from across Canada work to get the RMWB back on the grid.

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