For those who are just returning to the city or haven’t had natural gas restored yet, there’s a new number to call and procedure to go through.
Atco Gas says today and tomorrow (Saturday and Sunday), residents are directed to call 310-5678.
From Monday onwards, residents should contact their retailer for an Atco representative to visit their home and or business to restore natural gas.
As far as electricity goes, Atco Electric says the company has been working around the clock to restore power to all areas where residents have been permitted to return and stay.
However, in areas that have experienced more significant damage, and where residents are not yet permitted to return and stay in their homes – specifically Beacon Hill, Waterways, and Abasand – restoration may take longer.
A link for details on gas restoration and the electricity restoration status map is here.
For residents experiencing issues with their electricity, please call 1-800-668-5506 to report an outage.
To speak with a Customer Service Representative call 1-800-668-2248.