The Insurance Bureau of Canada is urging those returning to Fort McMurray to document any damage.
The agency also suggests to keep a running list of all damaged or destroyed items with estimated purchase dates and prices, as well as the cost to replace each item.
The IBC says if possible, assemble proofs of purchase, photos, receipts and warranties. and take photos of the damage and keep damaged items unless they pose a health hazard.
It also says residents should keep receipts for living expenses while out of their home and to ask your insurance representative what further living expenses you may be entitled to recover and for what period of time.
While many residents may have already contacted their insurance providers those who haven’t are being asked to do so.
Once you contact your insurer, an adjuster will be assigned to you.
Many insurance companies are already in Fort McMurray to assist clients with claims. If you are unable to contact your insurer, you can contact the IBC for more information. The IBC representative is available at the info centres.
You can contact IBC’s Consumer Information Centre by phone at 1-844-2ask-IBC or by email at FortMacFire@ibc.ca with any questions or if you are having trouble getting in touch with your insurance representative.